Privacy

This privacy notice explains how House of Mellow Osprey (“we”) handle personal data when you visit mellow-osprey.shop, contact us by email or form, or visit our premises at 5 Canal Road, Tel Aviv, Israel.

We process data under Israel’s Protection of Privacy Law, 5741-1981, and related regulations administered under the Privacy Protection Authority. Typical data includes your name, email address, phone number if provided, message content, and technical logs such as IP address and browser type needed for security.

Purposes are limited to answering enquiries, managing appointments or orders, improving site reliability, and meeting legal obligations. We do not sell personal data. Cookies are described on the Cookies page; non-essential tools run only if you Accept or save custom Settings.

Retention follows need: correspondence is kept only as long as a conversation and basic bookkeeping require, then deleted or archived securely. Access to inboxes is limited to staff who reply to guests.

You may request access, correction, deletion, or restriction where applicable under Privacy Protection Law. Contact [email protected] or write to 5 Canal Road, Tel Aviv. You may also contact the supervisory authority referenced as Privacy Protection Law.

If we use processors (for example email hosting), they must protect data under written terms. International transfers, when relevant, rely on appropriate safeguards. This notice may update; the revised date will appear on this page.

Effective for House of Mellow Osprey operating in Tel Aviv, Israel. Questions: [email protected] · +972 3-169-9335.